FAQs

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contact@steambytes.com

Common Question

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If no additional hardware is needed, installation requires no downtime. However, if hardware is required, our experience shows a downtime of 3-5 days, which can be completed in stages.

If the client chooses not to continue, we will dismantle all components free of charge and restore the system to its original condition.

We will schedule a kick-off meeting at your earliest convenience to guide you through the next steps. For the actual procurement of components, mechanical preparation, and installation, we estimate a maximum of 45 days, subject to the availability of existing components on-site.

Yes, a single day of training will be sufficient. We will provide a comprehensive walkthrough of the system's user interface and guide your team on how to use it.

SteamBytes will provide the required internet connection. Even in the event of internet downtime, the operation of your boiler will not be affected. This is a guarantee included as part of the program.

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